DATA CENTER OPERATIONS INTELLIGENCE (DCOI) FOR COLOCATION
Identify which halls or rooms
have stranded capacity that’s
available for sale
With customer demands ever increasing, colos need to squeeze every centimeter of
efficiency from their data centers.
..
Where can I see detailed performance data for my racks?
Can you prove how you’re managing risk?
Can you provide audit-grade performance and sustainability data for my own reporting?
Unlock your facility’s Operational Truth with EkkoSense Data Center Operations Intelligence (DCOI).
Colocation customers want all the benefits of colocation without losing visibility or control over critical IT assets outside their own infrastructure. EkkoSense Data Center Operations Intelligence (DCOI), powered by EkkoSoft® Critical software, gives colocation providers the trusted Operational Truth to deliver exactly that.
Improved asset utilization and more sellable capacity
Faster customer onboarding
Accelerated time-to-market and ROI
DATA CENTER OPERATIONS INTELLIGENCE (DCOI)
EkkoSense DCOI gives colocation providers – and their customers – a single trusted picture of every hall.
Colocation delivers scalabilty and efficiency for your enterprise customers – but that’s often at the cost of granular operational insight – for colocation providers and their customers alike. That’s why both sides have key questions that need answering.
Colocation Service Providers need to know:
- Which of our sites, suites, halls or rooms have capacity that’s available for sale?
- Where do we stand on customer power usage?
- How much IT space is available to sell to new clients?
- How can we reduce manual report work for our team?
- How can we support customers when they ask for more transparency?
- How should we be handling tenant-facing reporting and visibility?
- How can we spot potential performance anomalies ahead of failure?
- How can we automate our data center ESG and sustainability reporting?
While Colocation Customers are asking:
- I’m using multiple colos worldwide. How can I bring all my data together?
- How can we see how all our critical equipment is performing regardless of the colo involved and its location?
- How do I know if I’m using too much power? Am I being charged too much?
- How can I incorporate all my global colo usage into my corporate sustainability and ESG reporting?
- How can we be sure the colo is delivering on what we signed up for?
EkkoSense’s Data Center Operations Intelligence platform helps both colos and their customers answer these questions in real-time.
What is EkkoSense Data Center Operations Intelligence (DCOI)?
DCOI is EkkoSense’s orchestration framework for colocation data center estates. It gives you real-time Operational Truth on capacity, power and thermal performance, with continuous AI analysis of every anomaly and a digital twin to support faster, better decisions. It runs over your existing control systems, covers every cooling type in your estate, and gives your tenants the same view through the EkkoSense Customer Portal.
One trusted picture, zero guesswork
EkkoSense DCOI gives colocation providers and their customers a single, trusted, no-touch system for managing capacity, cooling and power. It replaces manual spreadsheets and siloed legacy tools, and it opens up knowledge that’s currently held by a handful of engineers.
Every question answered in one view. Which sites, suites, halls or rooms have capacity to sell? Where does each customer stand on power? Which anomalies are developing before they become failures? EkkoSoft® Critical measures all of this in real time and turns it into visuals anyone on your team can read.
POWERED BY EKKOSOFT® CRITICAL
With EkkoSoft® Critical colocation providers see exactly which sites, suites, halls and rooms have capacity to sell – in real-time.
EkkoSoft® Critical sits on top of your current BMS, EPMS, SCADA and DCIM systems with a no-touch architecture, maps every rack across all your rooms and sites in a live 3D thermal model, and flags cooling and thermal anomalies before they become an outage.
Colocation service providers see exactly which which sites, suites, halls, and rooms have capacity to sell – in real-time. They can also track what power each customer draws, and where exactly their halls are overcooled – allowing cooling energy usage to fall by some 10-15%. EkkoSoft® Critical also features a distinctive Customer Portal capability that provides colocation customers with viewer-only access to the racks, cooling units and PDUs they own, with the data exported for their own reporting. Every figure is measured to the rack, and audit-grade rather than estimated.
Immersive digital twin
Vendor agnostic
Deploys in days
Customer Portal – secure self-service asset visibility.
EkkoSense DCOI’s Customer Portal gives your customers real-time insight into how their equipment is performing. They get direct visibility, and the security and integrity of your wider colocation environment stays intact.
Colocation and multi-tenant operators assign assets such as racks, cooling units and PDUs directly to each customer. Customers can then monitor how their own equipment is performing and export the data for reporting. Access is view-only, and each customer sees full data only for the assets they own.
For colocation providers: see the capacity you can sell and spot risks before your customers do.
For colocation customers: see real-time capacity, power and thermal performance for your own environment, wherever it’s located.
How fast can a colocation provider see results from EkkoSense?
EkkoSoft® Critical deploys over the existing BMS with wireless sensors and a no-touch architecture, so there is no change to customer cages, network security or the cooling plant. Meaningful thermal, power and capacity insight lands within days of deployment, and the cooling energy saving typically returns the investment inside 12 months, before counting the capacity you sell.
Intelligent power and capacity management
Unlock stranded capacity and run your data centers leaner with EkkoSense’s intuitive, real-time power and capacity planning. The EkkoSense DCOI platform let’s you manage all your current and future cooling, space and power needs through a single, intuitive Digital Twin.
Closing the colocation visibility gap
Colocation delivers scalability and efficiency, but often at the cost of granular operational insight. EkkoSense provides colocation customers with full visibility via a light-touch architecture that doesn’t touch the colocation service provider’s network.
Scalable across multi-colo environments
Because EkkoSense is network-independent it can be deployed consistently across multiple colocation providers, different geographies, and complex hybrid environments. The result for enterprise colocation customers is standardized monitoring and reporting globally as well as a simplified operating model.
The risk your DCIM and BMS cannot see
In most data centers, the biggest downtime risks and energy waste often stay hidden. DCIM and BMS platforms monitor the cooling units, but they miss what matters most: rack inlet temperatures, airflow imbalance and real-time thermal risk at the rack. EkkoSense works alongside your colo provider’s existing systems to show what’s happening at every rack.
Enabling auditable ESG and regulatory metrics
Gathering ESG and sustainability metrics for Scope 3 colocated compute can be challenging. Not with EkkoSense. Automated ESG reporting ensures fully evidenced, audit-grade automated reporting for ISO 30134 KPIs, PUE, CER, CUE and WUE. The statistics you can take to the board at the click of a button.
Cooling efficiency without touching uptime
EkkoSense’s onboard Cooling Advisor tool uses AI and machine learning to calculate thermal optimization continuously and recommends the set-point and airflow changes that hold the room safe as loads increase and the room changes. Cooling energy typically falls 10-15%, delivered while IT loads rise, with rack performance confirmed inside ASHRAE TC9.9.
Independent monitoring and management of your colocation infrastructure
Lack of independent verification of colocation power, capacity and thermal performance can inhibit your ability to identify and respond to emerging potential risks. EkkoSense’s non-intrusive, no-touch deployment model delivers the full transparency your compliance and reporting regimes increasingly require.
Track optimization against weather conditions
Your data center operations team and colo partners can track power and capacity performance in real-time against both current and historical weather conditions through advanced Multi-Factor Regression Analysis. Find out exactly how your racks are performing against your ongoing operational requirements.
CUSTOMER STORY
Telehouse cuts cooling power by 10% and 461 tonnes of CO2 in just 3.5 months.
Telehouse, one of the world’s largest carrier-neutral interconnection operators, partnered with EkkoSense to optimize cooling across its London data center estate. EkkoSoft Critical delivered a 10% reduction in cooling power and an anticipated 461tonnes reduction in CO2 emissions within just 3.5 months of deployment, and the result is now extending across its other London sites. “The granular insights we get from EkkoSense and EkkoSoft Critical help us to gain a much clearer picture of what’s actually going on across our campus.”
PROVEN ACROSS COLOCATION ESTATES
Proven across the largest colocation estates.
EkkoSense equips colocation operators’ data center teams with a way to scale expert judgement across all of their sites.
This means managing resilience, compliance and cost across potentially sprawling high-stakes estates – all from one trusted basis for decisions, not a patchwork of dashboards and after-the-fact reports. For every operator in between, the underlying need is the same: scaling operational expertise across critical infrastructure, not simply monitoring more of it.
Introducing real-time intelligence and predictive capabilities managed through the latest EkkoSense Digital Twin technology is critical for colocation operators in the transition to a more efficient and automated operating model.
HOW IT WORKS
EkkoSense works with colocation providers worldwide to deliver proven results across their estates.
EkkoSense combines thermal, power, capacity and space data into a single trusted picture, then uses AI to convert this Operational Truth into clear, prioritized actions that enable as much safe compute from as little resource as possible.
Insights within days, ROI in under 12 months
No disruptive installs. Our light touch architecture delivers meaningful thermal and power data insights within days and a usual return on investment in under 12 months, before any additional capacity that you release for sale is counted.
Integrate with BMS, SCADA, EPMS and DCIM
Integrate with the BMS, SCADA, EPMS and DCIM systems already on site through API and IP protocol options.
Build live digital twins
Create a live 3D model of every colocation hall – regardless of location - to visualize efficiency, resilience and the capacity left to sell.
Monitor in real-time
Map real-time thermal and power conditions across racks, halls and customers, with anomalies flagged ahead of legacy BMS alarms.
Automate ESG reporting
Collect, trend, analyze and report on ISO 30134 ESG Reporting requirements such as PUE, CER, CUE and WUE, for the provider and for each tenant.
View estate wide, and share it
One view for operations, sustainability and facilities teams across every site, and a viewer-only Customer Portal for each tenant's own assets.
FREQUENTLY ASKED QUESTIONS
Your colocation data center questions answered.
Get in touch with us
Reach out to schedule a demo and see the power of EkkoSense Data Center Operations Intelligence.