DATA CENTER OPERATIONS INTELLIGENCE (DCOI) FOR TELCO OPERATORS
Unlock hidden capacity and operational savings in telco data centers and network spaces with EkkoSense DCOI
Telco data centers weren’t built for 5G, cloud-native networks and AI. Yet operators are still expected to run them for less.
EkkoSense Data Center Operations Intelligence (DCOI) unlocks your network’s Operational Truth, giving you the optimized performance your sites need and the savings your business demands.
Whether it’s data centers, switch sites, POPs or Edge facilities, telco operators worldwide rely on the highest levels of data center performance to keep their networks online. But today’s telecom network data centers not only face critical power, capacity and cooling challenges, but also continued management pressure to reduce overall network costs.
EkkoSense Data Center Operations Intelligence (DCOI) gives telco operators the full visibility they need to optimize performance and mitigate risk. Our DCOI platform also delivers the unified insights and next best actions to release additional capacity, optimize Opex costs and prevent unnecessary Capex investments.

Remove power, capacity and thermal risks

Release stranded data center capacity

Reduce cooling energy and deliver on ESG targets


EKKOSENSE FOR TELCO OPERATORS
EkkoSense DCOI gives telco operators a single, trusted view of Operational Truth across your entire data center estate.
What is EkkoSense Data Center Operations Intelligence (DCOI) ?
DCOI is EkkoSense’s operating intelligence for your extended data center estate. It establishes a clear Operational Truth, a single, trusted view that aligns your Facilities, IT, Finance, Sustainability and Leadership teams around the same, observable data center reality. Drawing on thermal, capacity, and space data from your data centers, POP, Edge and data center switch sites, EkkoSense DCOI drives telco operations decisions that get better, faster and more cost-effective the more of your estate it covers – not less.
EkkoSense gathers insights from your existing BMS, PME, EMS, SCADA and other control platforms that remain responsible for directly operating equipment. Our software sits above that control layer as an intelligence platform, orchestrating data from those systems, and applying AI and machine learning to help turn that data into the critical judgement calls that tell your operations teams what to do next to optimize data center performance.

How fast can a network operator see results from EkkoSense?
Very quickly. EkkoSoft Critical integrates with a site within days, using wireless sensors, SaaS delivery and API integration, so there’s no service interruption or construction work.
From there:
- Insight: meaningful power, cooling and capacity visibility arrives within days of deployment.
- Payback: savings from better capacity management and optimized cooling energy use typically return the investment inside 12 months.
POWERED BY EKKOSOFT® CRITICAL
Every site, one platform. From the smallest edge or switch site to the largest facility.
EkkoSoft® Critical is the EkkoSense Data Center Operations Intelligence (DCOI) Platform for telecommunications. It works alongside the DCIM and BMS you already have, reading rack inlet temperatures, airflow and power from site incomers to the rack. It then flags the power, cooling and capacity risks that your control tools cannot see before they become outages.
It covers every site in the estate, from remote Edge sites with only a few racks, through switch sites and POP platforms to the core data center, all with the same platform and the same team. With EkkoSoft® Critical in place, telco operators typically find that cooling energy usage falls by some 10 to 15 per cent, stranded compute capacity is released, and ESG and sustainability figures are measured to the rack and audit-grade rather than estimated.
Telco operators using the EkkoSense DCOI platform quickly find that the Operational Truth established using our software translates into significant benefits. Remote visibility and monitoring means that Edge site maintenance becomes far more cost effective. Identifying stranded power and cooling capacity, frees up critical compute space – either facilitating the merging of data center facilities, or removing the need for immediate Capex spending. At the same time, real-time accessible power and water monitoring enables automated ESG and sustainability reporting, freeing up valuable operations team time and encouraging leaner management.
A national operator runs its estate in the hundreds: remote regional sites, exchanges, central offices and switching centers, and the core network sites and data centers behind them. Many of these sites can be small, distributed and thermally unmonitored. EkkoSoft® Critical gives all of them the same rack-level treatment. The result? Complete power, capacity, cooling and space visibility across your entire national or international estate.
EkkoSoft® Critical’s powerful AI and machine learning driven power, capacity and cooling optimization software integrates with your existing BMS, DCIM, PME and other facility controls to aggregate higher heat loads and increase power densities without recourse to further capital-intensive investment.

Immersive digital twin

Vendor agnostic

Deploys in days


Intelligent power and capacity management
Unlock stranded capacity and run your telco data centers leaner with EkkoSense’s intuitive, real-time power and capacity planning. The EkkoSense DCOI platform let’s you manage all your current and future cooling, space and power needs through a single, intuitive Digital Twin.

Exchanges, central offices and switching centers
Many legacy telco sites were built for far fewer loads. Often more than twenty years old, they now carry 5G core and network cloud. EkkoSense rack-level visibility finds the hotspots and overcooling, and Cooling Advisor tunes the cooling plant you already have.

Improve resilience across core network sites and data centers
Telcos need to prove resilience across their core network and high-density data center sites. Full digital twin visibility, anomaly detection and automated reporting across every hall, integrated with the DCIM and BMS already in place makes this a reality. Virgin Media O2 runs it across twenty sites; Telefonica Germany integrates new sites within days.

The risk your DCIM and BMS cannot see
In most telco data centers, the biggest downtime risks and energy waste stay hidden. DCIM and BMS platforms monitor the cooling units, but they miss what matters most: rack inlet temperatures, airflow imbalance and real-time thermal risk at the rack. EkkoSoft® Critical works alongside your existing systems to show what’s happening at every rack.

Auditable ESG and regulatory metrics
No estimates. Just fully evidenced, audit-grade automated reporting for data center ESG reporting, including the ISO 30134 KPIs, PUE, CER, CUE and WUE. Scope 2 for owned sites and Scope 3 for colocated compute. The statistics you can take to the board at the click of a button.

Cooling efficiency without touching uptime
Cooling Advisor uses AI and machine learning to calculate thermal optimization continuously and recommends the set-point and airflow changes that hold the room safe as loads increase and the room changes. Cooling energy typically falls 10 to 15 per cent, delivered while IT loads rise, with rack performance confirmed inside ASHRAE TC9.9.

Support for switch facilities, POP sites and multiple Edge locations
Wireless sensors on the racks and cooling units, and an EkkoHub receiver that connects straight to the cloud over a wired or 4G and 5G link. Install it in hours and it is running the same day, with up to 200 wireless sensors and 20 Modbus, BACnet and SNMP devices per site. Real-time alerting stands in for a BMS at sites that never had one and helps you keep every rack inside ASHRAE thermal limits through the summer.

Track optimization against weather conditions
Telco operations teams can track power and capacity performance in real-time against both current and historical weather conditions through advanced Multi-Factor Regression Analysis.
CUSTOMER STORY
Virgin Media O2 secures over £1 million a year in cooling energy savings across twenty sites.
Virgin Media O2’s Technical Site Engineering and Delivery team deployed EkkoSoft® Critical across twenty UK data center and core network sites. Cooling energy savings in excess of £1 million a year, equivalent to 760 tonnes of CO2 on location-based Scope 2 accounting, an average 15% cooling saving across target sites, and rack performance confirmed within ASHRAE TC9.9, all delivered while IT loads increased.

PROVEN ACROSS NETWORK ESTATES
Proven across the largest telecom network estates.
EkkoSense equips teleco operators’ data center teams with a way to scale expert judgement across all of their sites – whether that’s at the edge, in a switch or POP site, or across their largest facilities.
This means managing resilience, compliance and cost across potentially sprawling high-stakes estates – all from one trusted basis for decisions, not a patchwork of dashboards and after-the-fact reports. For every operator in between, the underlying need is the same: scaling operational expertise across critical infrastructure, not simply monitoring more of it.
Introducing real-time intelligence and predictive capabilities managed through the latest EkkoSense Digital Twin technology is critical for telco operators in the transition to a more efficient and automated operating model.





HOW IT WORKS
How EkkoSense keeps telecom network sites optimized and running, step-by-step with EkkoSoft® Critical.
EkkoSense combines thermal, power, capacity and space data into a single trusted picture, then uses AI to convert this Operational Truth into clear, prioritized actions that enable as much safe compute from as little resource as possible..


Rapid, light-touch deployment
Deploy rapidly through a non-intrusive, light-touch architecture – installed at sites within hours, with no requirement for customer resource to support implementation.

Integrate with existing systems
EkkoSense provides a unified orchestration layer that draws together data from your existing BMS, SCADA, DCIM, PM3, EMS, Asset Management and monitoring systems to create a single Operational Truth.

Build live digital twins
EkkoSense creates a live 3D model of every site across your estate, letting you visualize optimized performance, ensure resilience and unlock stranded capacity to release operational network savings.

Monitor in real-time
EkkoSense lets you map real-time performance across individual racks, sites and estate-wide in real-time, while also storing historical data for immediate comparison with current performance.

Automate ESG reporting
EkkoSense gives you the reporting framework you need to stay ESG compliant, with automated data center ESG reporting keeping your operations lean.

View estate-wide
EkkoSense becomes your single data center operations view, tracking performance across every site from remote edge sites through to your largest data centers.
FREQUENTLY ASKED QUESTIONS
Your telco data center questions answered.
Get in touch with us
Reach out to schedule a demo and see the power of EkkoSense Data Center Operations Intelligence.