Achieve remote visability & monitoring
of your data center's thermal performance
even with your team in lockdown.

Tel: +44 (0)115 857 8388 Email an expert

Introducing EkkoSense Watch

ASHRAE compliant class-leading EkkoSoft® Critical SaaS and quick to deploy Critical Things® Sensor Technology provides comprehensive thermal monitoring of your data center... from anywhere

At a time when you aren’t able to get teams physically on-site due to lockdown challenges and as we move into warmer weather, having visibility of thermal performance at critical sites has become even more vital.

With our powerful combination of fully immersive 3D software, innovative sensor technology and PhD level thermal expertise, we are able to provide flexible, cost-effective and quick to deploy solutions to answer the problems faced by today’s lockdown issues.

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EkkoSense Watch

Providing cost-effective, flexible and quick to deploy options for thermal peace of mind and reduced thermal risk


Tactical Software and Hardware Pack

  • Rapid deployment
  • Low cost entry point
  • ‘Ready to go’ sensors and access to EkkoSoft Critical SaaS platform
  • Supports thermal optimization
  • Upgradable to full suite of powerful Capacity Management, Energy Reduction and Risk Management capabilites in EkkoSoft Critical

EkkoSoft Critical SaaS

  • Immersive digital twin of your data center
  • Easily see rack thermal performance
  • Unique real-time cooling duty analytics
  • Estate wide dashboards and simple reporting for estate level consistency
  • Manage thermal performance to ASHRAE KPIs
  • Alerts for important thermal and cooling metrics
  • Use with EkkoSense hardware or 3rd party sensors
  • ‘Out of the box’ risk reduction functionality but full M&E capacity management and cooling optimisation capabilities when converted to full install
  • Base Pack includes: EkkoSoft Critical SaaS license for 1 year

Critical Things Hardware and Sensors

  • Cost effective wireless sensors
  • Unique vendor-agnostic cooling duty sensor
  • Rapid deployment via fixed connection or cellular
  • Long lasting battery life of wireless sensors
  • White-labelled sensor options (volume dependent)
  • Integration with 3rd party hardware and sensors via Modbus or SNMP
  • Quick and easy deployment
  • Base Pack includes: 100 wireless sensors 10 CRAH sensors, 4 wireless hubs Data aggregator/comms/switch (Add-on pack also available for additional sensors)

Remote Support Offerings

  • Greater level of monitoring and risk mitigation
  • Expert remote support
  • PhD level thermal team
  • Flexible pricing options

Thermal Performance Reporting

  • Intuitive, straightforward weekly reporting
  • Show thermal and cooling performance of racks and cooling units
  • Rack thermal performance including inlet peak, range and SLA breaches (ASHRAE or customer)
  • Cooling unit performance including capacity, utilization and resiliency information
  • Important observations including potential issues, faults, PPM opportunities, RAG status etc.
  • Escalation of any high impact or important conditions out of normal operation
  • Estate level consistency of reporting

Thermal Network Operations Centre (NOC)

  • Remote ‘eyes on glass’ thermal NOC facility to support client teams
  • Additional layer of support and protection, over and above existing BMS systems which might not be available remotely
  • Monitor and alert on rack inlet temperature breach against ASHRAE (or customer) KPIs
  • Monitor and alert on cooling unit performance to highlight performance degradation, potential failures and unit faults
  • Daily RAG status of thermal performance
  • Estate level consistency of monitoring and alerting

If you’re struggling with physically getting teams into your data centers we can implement cost-effective, flexible and quick to deploy options for thermal peace of mind and reduced thermal risk

Contact Martin Docherty

Tel: +44 (0)115 857 8388 | Email

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